Solar Repair & Troubleshooting
Whether your solar system was installed by Star Solar Specialists or another company, our experienced team can diagnose problems, perform repairs, and help restore your system’s performance.
Common Solar Issues We Repair
Inverter Problems
- Inverter faults
- Production issues
- Communication errors
Battery Problems
- Franklin
- Enphase
- Sol-Ark
Monitoring Issues
- Offline systems
- App problems
- Gateway communication
Panel & Wiring Issues
- Damaged panels
- Wiring issues
- Disconnects
We Repair More Than Our Own Installations
Many homeowners assume they must contact the company that originally installed their solar system for repairs. In many cases, that’s simply not true.
At Star Solar Specialists, we regularly diagnose and repair solar systems installed by other contractors. Whether you’re dealing with declining production, inverter faults, battery issues, monitoring problems, or damaged equipment, our experienced team can help identify the problem and recommend the best solution.
We service many major manufacturers, including FranklinWH, Enphase, Sol-Ark, APsystems, Hoymiles, Fronius, and many others.
Not sure who installed your system? That’s okay. Contact us and we’ll help determine the best path forward.
Our Repair Process
We make diagnosing and repairing your solar system as straightforward as possible. Whether your system needs a simple adjustment or more extensive repairs, our experienced team will identify the problem, explain your options, and work to restore your system’s performance as quickly as possible.
1. Contact Us
Getting started is easy. Call us, send us a message, or complete our online service request form. Tell us what you’re experiencing, and we’ll gather the information needed to begin troubleshooting your solar system.
2. System Evaluation
Once we understand the issue, we’ll review your system information and discuss the symptoms you’re experiencing. If needed, we’ll schedule a service visit to inspect the equipment, diagnose the problem, and determine the most effective repair.
3. Diagnosis & Repair
After identifying the cause of the problem, we’ll explain our findings, discuss your repair options, and answer any questions you may have. Once approved, our technicians will complete the necessary repairs using quality equipment and industry best practices.
4. System Verification & Follow-Up
Once the repair is complete, we’ll verify that your solar system is operating properly and producing as expected. Before we leave, we’ll review the work performed, answer any remaining questions.
Why Choose Star Solar Specialists?
At Star Solar Specialists, we believe quality service doesn’t end after an installation. Whether your solar system was installed by us or another company, we’re committed to helping you get it operating safely and efficiently. Our experienced team takes the time to accurately diagnose problems, provide honest recommendations, and complete repairs with the same attention to detail we’d expect for our own home. When you need reliable solar service in Southern Indiana or Central Kentucky, you can count on us to get the job done right.
✓ Family-owned and operated since 2015
✓ We repair systems installed by other companies
✓ Experience with FranklinWH, Enphase, Sol-Ark, APsystems, Hoymiles, Fronius, and more
✓ Honest recommendations—if a repair isn’t the best option, we’ll tell you
✓ Serving Southern Indiana and Central Kentucky
Frequently Asked Questions
1. Can you repair a solar system even if you didn’t install it?
Yes. We regularly diagnose and repair solar systems installed by other companies. Whether your installer is no longer in business or you simply need experienced service, our team can help evaluate your system and recommend the best solution.
2. What types of solar equipment do you service?
We have experience working with many of today’s leading solar and battery manufacturers, including FranklinWH, Enphase, Sol-Ark, APsystems, Hoymiles, Fronius, and others. If you’re unsure what equipment you have, we’ll help identify it during the evaluation process.
3. How do I know if my solar system needs service?
Common signs include reduced energy production, inverter error messages, monitoring issues, battery problems, unexpected utility bills, or a system that has stopped producing power altogether. If something doesn’t seem right, it’s a good idea to have your system inspected.
4. Do you provide maintenance as well as repairs?
Yes. In addition to troubleshooting and repairs, we also offer preventative maintenance services to help keep your solar system operating efficiently and identify potential issues before they become costly repairs.
5. Do you offer emergency service?
If your system has stopped producing or you’re experiencing an urgent issue, contact us as soon as possible. We’ll do our best to schedule service promptly based on the nature of the problem and our current availability.
6. How do I schedule a repair?
Simply call us at 812-913-0867 or complete our online service request form. We’ll gather some basic information about your system and the issue you’re experiencing, then schedule the next available appointment.
Ready to Get Your Solar System Back on Track?
Whether your system needs troubleshooting, repairs, maintenance, or an upgrade, Star Solar Specialists is here to help. Our experienced team provides honest recommendations, quality workmanship, and dependable service for solar systems throughout Southern Indiana and Central Kentucky. Contact us today to schedule your service appointment and let us help restore your system’s performance.
Prefer to speak with someone?
Call us today at (812) 913-0867 to discuss your system.
Serving Southern Indiana & Central Kentucky
Jeffersonville • Clarksville • Sellersburg • New Albany • Floyds Knobs • Georgetown • Corydon • Salem • Paoli • Jasper • Bedford • Seymour • Louisville • Elizabethtown • Frankfort • and surrounding communities.